Billing & Payment Options

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Need help paying your bill?

Call PGE Customer Service at 503-228-6322 or 800-542-8818 to discuss your options or fill out this customer assistance form and we’ll reach out to you.

Bill Payment Assistance may be available through a variety of federal, state and charitable resources. If your income has been impacted recently, you can still qualify, the requirements are based only on your last 30 days of income. Additional funds are available due to COVID-19, however it’s important to apply before these new funds run out.

Self-service ways to pay

• Pay with the PGE app
• Pay online
• Pay by phone on our automated system
  • Call 503-228-6322 (Portland) or 800-542-8818 (elsewhere)
  • Have your PGE account number handy

In-person ways to pay

You can also pay your bill in person at Western Union or CheckFreePay locations.

• Bring your PGE account number
• Given the coronavirus pandemic, we encourage customers to use self-service options when possible to limit their exposure to large groups of people.

Your billing options

Paperless Bill

Get a monthly email notice plus secure online access to archived bills and our new Quick Pay feature.

Auto Pay

Set it and forget it!

Equal Pay

Make budgeting easier: Pay the same each month. Learn more.

Preferred Due Date

Your bill due when it works best for you.