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Prepare My Home

Cover the basic needs

Report an outage

Online
By phone:
- 503-464-7777 (Portland)
- 503-399-7717 (Salem)
- 800-544-1795 elsewhere

When you report an outage you can also request an update.

Create an outage kit

Ensure everyone in the home knows where to find it. Your outage kit should include:

Flashlights and battery powered or hand-crank radio
Extra batteries
Car chargers for cell phones and laptop or tablet computers
A battery powered clock
Emergency phone numbers including PGE outage numbers

Other handy items

Bottled water (if you rely on electricity to pump water)
A manual can opener
Disposable plates and utensils
Extra blankets or sleeping bags
Battery-powered camp lantern
Comfort items like playing cards or favorite books