Prepare My Business

Report an outage

1. Online
2. By phone:
   • 503-464-7777 (Portland)
   • 503-399-7717 (Salem)
   • 800-544-1795 elsewhere

Minimize business disruptions

Walk through an outage response plan with key employees.

• Ensure everyone knows where to find your outage kit that includes the following items:
  • Flashlights and battery powered or hand-crank radio
  • Extra batteries
  • Car chargers for cell phones and laptop or tablet computers
  • Battery powered clock
  • Emergency phone numbers including PGE outage numbers
• Plan a manual backup for work done on computers and cash registers.
• Ensure electronic door locks can be bypassed manually.
• If you have an emergency lighting system, make sure it’s in good working order.

Protect equipment

Make sure you and employees have an outage plan for all critical equipment.

• Identify equipment power switches.
• Locate your electrical supply panels and know how to shut off power.
• Protect computers and other equipment from power surges with good quality surge protection.
• Prevent data loss with automatic backup programs and battery backup systems.