Technical issues have caused delays in sending some bills and bill notifications. Don’t worry; your account won’t be affected if your payment was delayed because of this. Please pay your bill within 2 weeks of your due date.

Outage Info

Outage map

Power out?

Here’s what to do

Report an outage: 2 ways

Report online
By phone:
- 503-464-7777 (Portland)
- 503-399-7717 (Salem)
- 800-544-1795 elsewhere

Tip: When you report an outage you can also request an update.

Prepare My Home

See our checklist of how to prepare in the event of a power outage or a natural disaster.

Prepare My Business

Find tips on how to protect your business and minimize disruptions.

Report a Streetlight Problem

Use our Report a Streetlight form or call 800-544-1795 and press 3.

Backup Generator Safety

Use care to protect yourself and our crews.