Report an outage: 2 ways
- Report online
- By phone:
- 503-464-7777 (Portland)
- 503-399-7717 (Salem)
- 800-544-1795 elsewhere
Tip: When you report an outage you can also request an update.
Prepare My Home
See our checklist of how to prepare in the event of a power outage or a natural disaster.
Prepare My Business
Find tips on how to protect your business and minimize disruptions.
Report a Streetlight Problem
Use our Report a Streetlight form or call 800-544-1795 and press 3.
Backup Generator Safety
Use care to protect yourself and our crews.
How we restore power 
Report downed lines 
Get outage updates on social